Privacy policy

Last updated: 27 October 2026

Privacy policy

Zayni Style operates this shop and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zayni Style is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in it.

Who we are

Zayni Style, based in Spain, is the controller of your personal information. We sell to customers in the United Kingdom, and we process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as well as any other data protection law that applies to us. You can contact us at zaynistyle46@gmail.com.

Personal information we collect or process

When we use the term "personal information", we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, we may collect or process the following categories of personal information, including inferences drawn from it:

  • Contact details including your name, address, billing address, shipping address, phone number and email address.
  • Financial information including payment card information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your basket, add to your wish list or purchase, return, exchange or cancel, and your past transactions.
  • Communications with us including the information you include in communications with us, for example when sending a customer support enquiry.
  • Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
  • Usage information including information about your interaction with the Services, including how and when you interact with or navigate the Services.

Personal information sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How we use your personal information and our lawful bases

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes. Under the UK GDPR, we rely on the lawful bases shown for each purpose:

  • Provide, tailor and improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfil your orders, to remember your preferences and items you are interested in, to send you notifications related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and manage your account, to arrange delivery, to facilitate returns and exchanges, to enable you to post reviews and to create a personalised shopping experience for you, such as recommending products related to your purchases. Lawful bases: performance of a contract and our legitimate interests in running and improving our shop.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or post, and to show you online advertisements for products or services on the Services or other websites, including based on items you have purchased or added to your basket and other activities on the Services. Lawful bases: your consent where required by law (for example for marketing emails and non-essential cookies), and otherwise our legitimate interests.
  • Security and fraud prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, to detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, to protect public safety and to secure our services. If you register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password or other access details with anyone else. Lawful bases: our legitimate interests and compliance with legal obligations.
  • Communicating with you. We use your personal information to provide you with customer support, to respond to you, to provide effective services to you and to maintain our business relationship with you. Lawful bases: performance of a contract and our legitimate interests.
  • Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to take part in potential or actual legal proceedings, and to enforce or investigate potential breaches of our terms or policies. Lawful bases: compliance with legal obligations and our legitimate interests.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and delivery).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalised advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. You have the right to object to the use of your information for direct marketing, including targeted advertising.
  • When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as to deliver products to you or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or insolvency, to comply with any applicable legal obligations (including to respond to court orders, warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you live, in order to provide and improve the Services for you. In addition, to help protect, grow and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our shop, along with other merchants and with Shopify itself. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our shop, along with other merchants and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. You may also exercise certain rights with respect to your personal information through the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on them. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Including such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as stated on the Services.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under 18. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security". In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to send sensitive or confidential information to us.

How long we keep your personal information depends on different factors, such as whether we need the information to maintain your account or to provide you with the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. We do not keep personal information for longer than is necessary for these purposes.

Your rights under UK data protection law

Under the UK GDPR and the Data Protection Act 2018, and subject to the exceptions and limitations set out in that law, you have the following rights in relation to your personal information:

  • Right of access. You can ask for a copy of the personal information we hold about you.
  • Right to rectification. You can ask us to correct inaccurate or incomplete personal information.
  • Right to erasure. You can ask us to delete your personal information in certain circumstances.
  • Right to restriction of processing. You can ask us to restrict how we use your personal information in certain circumstances.
  • Right to object. You can object to processing based on our legitimate interests, and you can object at any time to the use of your personal information for direct marketing.
  • Right to data portability. You can ask to receive the personal information you have given us in a structured, commonly used format, and to have it transferred to another organisation, in certain circumstances.
  • Right to withdraw consent. Where we rely on your consent, you can withdraw it at any time. This will not affect the lawfulness of any processing carried out before you withdrew it.
  • Managing communication preferences. You can opt out of our promotional emails at any time by using the unsubscribe link in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

You can exercise any of these rights where indicated on the Services or by contacting us using the contact details below. To learn more about how Shopify uses your personal information, including data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not treat you less favourably for exercising any of these rights. We may need to verify your identity before we can deal with your request. You may authorise someone else to make a request on your behalf; before accepting a request from them, we will ask for proof that you have authorised them and we may need to verify your identity directly with you. We will respond to your request within one month, or within any extended period allowed by law.

Complaints

If you have a complaint about how we process your personal information, please contact us first using the contact details below. You also have the right to complain to the UK supervisory authority, the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint, telephone 0303 123 1113.

International transfers

We may transfer, store and process your personal information outside the United Kingdom, including in the European Economic Area (EEA) and in other countries where our service providers operate.

When we transfer your personal information outside the United Kingdom, we will make sure it is protected as required by UK data protection law, by transferring it to countries covered by UK adequacy regulations or by using appropriate safeguards such as the ICO's International Data Transfer Agreement or the UK Addendum to the European Commission's Standard Contractual Clauses.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and give notice as required by applicable law.

Contact

If you have any questions about this Privacy Policy or about how we use your personal information, or if you would like to exercise any of your rights, please contact us:

Zayni Style
Email: zaynistyle46@gmail.com
Customer service: every day, 24 hours.